- Warranty and Returns
Warranty and Returns
All warranty and return claims are subject to review. Once you have returned the knife to the SURVIVE! Workshop we will determine eligibility and issue an equal exchange or full refund, if approved. Otherwise, the item will be returned to you. The customer is responsible for the cost of shipping items to SURVIVE! for warranty/return assessments.
All SURVIVE! knives are warranted for life against defects in materials and workmanship. Additionally, if your knife should ever suffer significant unintentional damage, we will replace it with a comparable model for only the cost of shipping and handling.
SURVIVE! knives are designed for use as a cutting tool, built using premium materials, to provide many years of reliable service. Use of a SURVIVE! knife for any purpose other than cutting is considered abuse, which is not covered by our lifetime warranty. SURVIVE! knives, like any tool, can eventually wear out. Keep your SURVIVE! knife well maintained for best performance and optimum service life. Blade coatings and factory sheath systems are not covered by our lifetime warranty.
Knives damaged due to abuse/neglect will be handled on an individual basis and will be repaired or replaced, at our discretion, for a reasonable rate. Please contact Info@SurviveKnives.com for all warranty, service or repair inquiries.
Any product(s) ordered from the official SURVIVE! website may be returned, in an unused condition, within fifteen (15) days of receipt. There will be a 10% restocking fee on any refunds for orders placed after Jan 01, 2017.
No returns are accepted once an item has been used. This excludes warranty returns, which are outlined in the SURVIVE! warranty policy.
Please contact Info@SurviveKnives.com for return shipping information.
Any SURVIVE! product(s) purchased at a retail location are subject to the return policies of that particular store. SURVIVE! in no way governs the return policies of any retail location so confirm your store's return policy before committing to a purchase.